Privacy Policy

This Privacy Policy explains how Orbital Data Systems (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website. We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring your rights are respected.

Who We Are

Orbital Data Systems
16 Rue Jean l'Aveugle, 1148, Luxembourg
Email: Contact Form

What Personal Data We Collect

• Contact Information: When you submit our contact form, we collect your name, email address, and message.
• Usage Data: We collect information about how you use our website, such as IP address, browser type, device information, and pages visited. This data is collected via cookies and analytics tools provided by Netlify.

How We Collect Personal Data

• Directly from you when you submit information via our contact form.
• Automatically through cookies and similar technologies when you browse our website.

Why We Process Your Data (Legal Basis)

• To respond to your inquiries and provide customer support (Article 6(1)(b) GDPR: contract or pre-contractual steps).
• To monitor and improve our website’s performance and security (Article 6(1)(f) GDPR: legitimate interests).
• To comply with legal obligations (Article 6(1)(c) GDPR).

Who Processes Your Data (Third Parties)

• Netlify, Inc.: Provides hosting and analytics for our website. Site metrics and usage data are processed by Netlify. Learn more.
• Microsoft Corporation: Processes contact form submissions on our behalf. Learn more.

We ensure that all third-party processors provide sufficient guarantees for GDPR compliance and process your data only on our instructions.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where our processors (Netlify and Microsoft) are located. We ensure that such transfers are made in accordance with GDPR requirements and that appropriate safeguards are in place.

How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months, unless a longer retention period is required for legal or contractual reasons. Usage data is retained as per Netlify’s analytics retention policy.

Your Rights Under GDPR

• Right to access – You can request a copy of your personal data.
• Right to rectification – You can ask us to correct inaccurate or incomplete data.
• Right to erasure – You can request deletion of your data under certain conditions.
• Right to restrict processing – You can ask us to limit how we process your data.
• Right to object – You can object to our processing of your data.
• Right to data portability – You can request your data in a portable format.
• Right to lodge a complaint – You can contact your local Data Protection Authority if you believe your rights have been violated.

To exercise your rights, please contact us.

Cookies

We use cookies and similar technologies to collect usage data and improve your browsing experience. You can manage your cookie preferences via your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our processors (Netlify and Microsoft) are contractually required to maintain adequate data security measures.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

Effective Date: May 2025